IGNOU Grievance Status: Indira Gandhi National Open University (IGNOU) is one of the largest distance learning universities in the world, serving millions of students from India and abroad. Due to its massive student base, various queries, complaints, and issues often arise related to admission, assignments, study material, exam forms, grade cards, revaluation, and many other services. To address these concerns effectively, IGNOU has developed a structured grievance redressal system for students.

This article provides a detailed guide about the IGNOU Grievance Status, how to check the status of your complaint, types of issues you can raise, timelines for resolution, and important instructions for students. Whether you have filed a complaint related to admission, assignment evaluation, hall ticket, or certificate, the grievance portal helps you track the progress and final resolution of your issue.

To check your grievance status directly, use the link below:

Check IGNOU Grievance Status: https://www.ignoubank.com/ignou-grievance/

This article explains everything you need to know about the IGNOU grievance process for 2025 and beyond.

What Is IGNOU Grievance System?

The IGNOU Grievance Redressal System is a dedicated mechanism to help students raise concerns, complaints, and queries related to their academic and administrative activities. The purpose of the system is to offer transparency, quick response, and timely resolution so students do not face unnecessary delays or issues during their academic journey.

Students can submit grievances regarding:

• Assignment not updated
• Grade card discrepancies
• Study material not delivered
• Admission status pending
• Fee payment problems
• Wrong details in student records
• Hall ticket not generated
• Result not updated
• Certificate pending
• Excessive delays from Regional Centre
• Revaluation not reflected

The grievance portal ensures that each complaint is recorded, processed, and forwarded to the relevant department or regional centre for resolution.

Why IGNOU Grievance Status Is Important?

For millions of students who depend on distance and online mode education, timely updates and accurate records are crucial. Any delay in assignment updates, grade card entries, or admission confirmation can affect a student’s exams, re-registration, job applications, or further education.

Here is why checking your grievance status is important:

1. Ensures Your Complaint Is Recorded

When you submit a grievance, the system generates a unique grievance number. This confirms that your issue has officially been registered.

2. Helps Track Progress

You can check whether your grievance is pending, under review, or resolved.

3. Confirms Resolution

Many times, students miss updates given by the Study Centre or RC. The status helps confirm the final action taken.

4. Helps Avoid Unnecessary Delays

Timely follow-up ensures quicker resolution of academic-related problems.

5. Improves Transparency

Students can see exactly where their complaint stands and which department is handling it.

IGNOU Grievance Status 2025: Key Highlights

• Mode of Complaint: Online or Email
• Mode of Checking Status: Online
• Types of Complaints Accepted: Academic, technical, admission, evaluation, documentation
• Resolution Time: 7–30 days (varies depending on department)
• Official Status Checking Link:
  https://www.ignoubank.com/ignou-grievance/

Types of Grievances Accepted by IGNOU

You can raise a grievance regarding almost any issue you face during your academic period. Some of the most common categories include:

1. Admission Related Issues

• Admission not confirmed
• Payment received but admission not approved
• Incorrect details in admission record
• Programme not activated

2. Assignment Related Issues

• Assignment marks not updated
• Assignment status not reflecting
• Assignment lost or mismatched

3. Study Material Issues

• Materials not delivered
• E-books not accessible
• Wrong material dispatched

4. Evaluation and Exam Issues

• Result not declared
• Revaluation result pending
• Wrong marks updated
• Grade card incorrect or incomplete
• Hall ticket not generated

5. Documentation Issues

• Provisional certificate pending
• Migration certificate delayed
• Degree dispatch error
• Name or date of birth incorrect

6. Technical Issues

• Login problems
• Portal errors
• Payment not processed

7. Regional Centre or Study Centre Issues

• Staff not responding
• Incorrect updates
• Delays in assignment forwarding

How to Check IGNOU Grievance Status?

Checking the status of your complaint is simple and can be done online using the official link.

Follow the steps below:

Step 1: Visit the Grievance Status Checking Page

Click the link below: https://www.ignoubank.com/ignou-grievance/

Step 2: Enter Your Grievance Number

After you submit your grievance, you receive a unique grievance ID. Enter this ID to track your issue.

Step 3: Click on ‘Check Status’

The status of your complaint will appear on the screen.

Step 4: Review the Current Status

You may see status updates such as:

• Pending
• Under Review
• Forwarded to Regional Centre
• Resolved
• Clarification Required

Step 5: Take Necessary Action

If the status shows resolved but the issue still persists, you can raise another grievance or contact your RC.

Meaning of IGNOU Grievance Status Messages

Here are the common messages you may encounter:

1. Pending

Your grievance has been submitted but not yet reviewed.

2. Under Review

Officials are examining your complaint and verifying details.

3. Forwarded

Your grievance has been forwarded to the concerned department or regional centre.

4. In Process

Action is being taken on your complaint.

5. Resolved

Your grievance has been successfully addressed.

6. Rejected

Your complaint was found invalid or incomplete.

7. Clarification Required

IGNOU officials need more information from you.

Common Reasons for Delay in Grievance Resolution

Although IGNOU tries to resolve grievances quickly, delays may occur due to:

1. High Volume of Students

Lakhs of students raise complaints during peak seasons such as admission and exam periods.

2. Incorrect or Incomplete Grievance Details

Wrong enrollment number, incorrect course code, or missing documents leads to verification delays.

3. Regional Centre Workload

RCs handle most academic complaints, and heavy workloads may slow down the process.

4. Offline Assignment Records

Some Study Centres submit records physically, causing slow updates.

5. Wrong Category Selection

If the complaint is filed under the wrong category, it takes longer to forward it.

How to Submit a Grievance in IGNOU?

If you have not yet submitted a grievance, follow these guidelines:

1. Collect Necessary Information

Before filing, keep the following ready:

• Enrollment number
• Programme code
• Course code
• RC/SC code
• Screenshot or proof of issue
• Payment receipt (if applicable)

2. Identify the Correct Category

Choose the appropriate category such as:

• Admissions
• Exam
• Assignment
• Evaluation
• Documentation
• Technical issues

3. Provide Complete Details

Explain your concern clearly and avoid vague descriptions.

4. Upload Supporting Documents

Attach:

• Acknowledgement slips
• Screenshots
• Payment receipts
• Identity card

5. Save Your Grievance Number

This is required to track the status.

How Long Does IGNOU Take to Resolve Grievances?

Average resolution time:

• Simple issues: 3–7 days
• Assignment or evaluation issues: 15–45 days
• Document-related issues: 10–30 days
• Admission problems: 5–20 days
• Technical issues: 24–48 hours

However, resolution time may increase during peak periods such as:

• Admission season
• Exam form deadlines
• Assignment submission deadlines

What to Do If IGNOU Does Not Resolve Your Complaint?

If your grievance remains unresolved even after the expected time, follow these steps:

1. Contact Your Regional Centre

Email or visit your RC with relevant documents.

2. Raise a Fresh Grievance

Mention your previous grievance ID for reference.

3. Contact IGNOU Student Support Email

Use the official email provided by IGNOU for student queries.

4. Visit the Study Centre

Sometimes SCs can resolve physical record issues.

5. Escalate the Matter

If nothing works, approach the higher authorities within IGNOU.

Common Issues Students Raise Through IGNOU Grievance System

Here are some of the most frequent problems reported:

1. Admission Status Pending

Students often complain that their admission has not been confirmed despite successful payment.

2. Assignment Marks Not Updated

One of the most common grievances is delayed assignment marks.

3. Grade Card Not Updated

Sometimes theory marks appear, but assignment marks are missing.

4. Study Material Not Delivered

Many students face delays in delivery of printed study material.

5. Hall Ticket Not Available

Students often complain that their hall ticket is not generated even after completing all requirements.

6. Revaluation Not Updated

Revaluation results may take longer than expected.

7. Name or Details Incorrect

Incorrect spelling of name, DOB, father’s name, or other details.

Tips to Ensure Faster Resolution of IGNOU Grievances

1. Provide Accurate Information

Cross-check enrollment number, programme code, and contact details.

2. Upload Clear Documents

Blurry or incomplete files cause delays.

3. Keep Proof of All Submissions

Never discard receipts, screenshots, or email confirmations.

4. Follow Up Regularly

Check your grievance status every 7–10 days.

5. Contact Study Centre for Assignment Issues

Many assignment-related issues originate at SCs.

6. Use Correct Grievance Category

This speeds up forwarding to the correct department.

Important Links for IGNOU Grievance Status 2025

FAQ about IGNOU Grievance Status 2025

Conclusion

The IGNOU Grievance Status system is an essential tool for students to track their academic issues, complaints, and requests. Since IGNOU serves millions of learners, delays in updates related to assignments, grade cards, admission records, and study materials are common. However, the grievance redressal mechanism ensures that every complaint is recorded, reviewed, and resolved officially.

By using the official link — https://www.ignoubank.com/ignou-grievance/
students can easily track the progress and final resolution of their issues.

Checking the grievance status regularly helps prevent last-minute problems during exam forms, hall tickets, and result updates. With proper documentation, accurate details, and timely follow-up, students can ensure faster resolution of their academic concerns.