IGNOU Contact Number 2026: Students of Indira Gandhi National Open University (IGNOU) often need to contact the university for admission, examination, assignment, study material, grade card, result, degree certificate, regional centre, or other academic-related queries. Since IGNOU has different departments and regional centres, there is no single contact number for every type of student query.

If you are searching for the IGNOU contact number, IGNOU helpline number, IGNOU student care number, or IGNOU enquiry number, this guide provides the important contact details and explains which department you should contact for different issues.

The official IGNOU headquarters is located at Maidan Garhi, New Delhi. The university’s published contact information lists the Student Service Centre numbers as 011-29572513 and 011-29572514. IGNOU also provides separate telephone numbers for study material, examinations, assignments, admission, degree certificates, and other services.

IGNOU Contact Number

The main IGNOU Student Service Centre can be contacted for general student enquiries and support-related questions.

IGNOU Student Service Centre Contact Numbers:

• 011-29572513
• 011-29572514

These numbers are particularly useful when you have a general query related to IGNOU student services or need guidance about which university department should handle your issue.

IGNOU’s official contact page lists the university headquarters address as:

Indira Gandhi National Open University
Maidan Garhi
New Delhi – 110068

The published office timing is 9:30 AM to 6:00 PM, Monday to Friday.

Important IGNOU Contact Numbers and Links

The following table provides some of the most useful IGNOU contact details and online resources for students.

The telephone numbers above are published by IGNOU for different university divisions. Students should select the department according to the nature of their query rather than calling every available number.

IGNOU Student Service Centre Number

The IGNOU Student Service Centre (SSC) is one of the most important points of contact for students.

For general enquiries, students can use:

011-29572513
011-29572514

The IGNOU Common Prospectus also lists 011-29572516 for general enquiry and student support services in addition to the other Student Service Centre numbers. The SSC handles general student support, student grievances, and pre-admission enquiries.

If your question is general and you are not sure which IGNOU department to contact, the Student Service Centre is a useful starting point.

IGNOU Admission Enquiry Number

Students looking for information about admission can contact the Student Registration Division.

The official IGNOU contact information lists the following numbers:

IGNOU Admission Enquiry:
011-29571301
011-29571302

For online admission-related services, IGNOU also lists:

011-29571528

Admission-related questions may include programme admission, registration-related issues, or other student registration matters.

Students should also check the official IGNOU website and admission portal for current admission notices because admission schedules and procedures can change between academic sessions.

IGNOU Study Material Contact Number

If you have not received your IGNOU study material or have a problem related to study materials, you may need to contact the Material Production and Distribution Division (MPDD).

The published IGNOU numbers include:

011-29572008
011-29572012
011-29572013

Additional numbers listed by IGNOU are:

011-29534521
011-29572002

IGNOU’s Common Prospectus specifically directs students with non-receipt of study material to the MPDD and provides study-material-related contact details.

Before contacting the university, students should keep their enrolment number, programme code, study centre information, and admission details ready.

IGNOU Assignment Contact Number

Assignment-related problems are common among IGNOU students. For example, a student may submit an assignment but later find that the marks have not been updated in the grade card.

IGNOU publishes separate contact numbers for assignment marks.

The official contact information includes:

011-29571319

The January 2026 Common Prospectus also lists 011-29571325 along with 011-29571319 for queries related to assignment marks.

When contacting IGNOU about assignment marks, students should provide accurate details such as their enrolment number, programme, course code, assignment submission information, and regional centre details.

IGNOU Examination Contact Number

Students who have questions regarding the examination form, hall ticket, entrance test, or related examination matters can contact the Student Evaluation Division.

IGNOU lists the following numbers for examination form, hall ticket and entrance-test-related queries:

011-29572209
011-29572202
011-29532088

These numbers are particularly relevant around the examination period when students need information about examination forms, hall tickets, or entrance-test-related matters.

Students should also check official examination notifications before contacting the university because examination dates, forms, deadlines, and procedures may change.

IGNOU Result and Grade Card Contact Number

If your IGNOU result or grade card contains an issue, the relevant Student Evaluation Division contacts may be useful.

IGNOU’s published information includes different contacts for examination results and grade-card-related matters. The January 2026 Common Prospectus lists:

011-29572208
011-29576405

for certain result, grade card, and provisional certificate-related matters. It also lists 011-29572211 and 011-29572212 for certain discrepancies and grade-related queries.

Before calling, students should first check their grade card and result online and identify exactly which course or component has not been updated.

IGNOU Degree Certificate Contact Number

Students who need information about their degree certificate can contact the concerned IGNOU section.

The official IGNOU contact page lists:

011-29572224
011-29535438

for issuance of degree certificates.

For transcript and degree certificate verification, IGNOU lists:

011-29571524

These numbers are useful for students who have completed their programme and need information related to degree certificates, transcripts, or verification.

IGNOU Project Marks Contact Number

Project-related queries are handled separately from general assignment queries.

IGNOU lists the following numbers for project marks:

011-29571321
011-29571324

If project marks are not reflected, students should keep their enrolment number, programme code, project details, submission information, and regional centre details ready before contacting the university.

The January 2026 IGNOU Common Prospectus also lists these numbers for project report status and dissertation or viva-related marks.

IGNOU Regional Centre Contact Number

IGNOU has a large network of regional centres across India. Many student-related services are handled by the concerned regional centre rather than directly by the headquarters.

For example, matters such as identity cards, fee receipts, bonafide certificates, migration certificates, scholarship forms, and certain changes or corrections are generally directed to the concerned regional centre.

Therefore, if your issue is specifically related to your regional centre, contacting that regional centre can be more appropriate than repeatedly calling the IGNOU headquarters.

Students should identify their regional centre from their admission records or the official IGNOU website and use the contact details published for that centre.

IGNOU Contact Number for Grievances

If you have a complaint or unresolved student-related issue, IGNOU also provides an online grievance mechanism known as iGRAM, the IGNOU Grievance Redress and Management system.

The IGNOU Common Prospectus states that students can submit grievances through iGRAM and track the response online.

For a grievance, students should clearly explain:

1. Their enrolment number
2. Programme name and code
3. Regional centre
4. Study centre, where applicable
5. The exact problem
6. Relevant dates
7. Previous communication, if any
8. Supporting documents or screenshots, where appropriate

Providing complete information can make it easier for the concerned department to understand the issue.

IGNOU Contact Number for Study Centre Issues

A study centre is different from the IGNOU headquarters. Students should generally contact their study centre for matters that are specifically handled locally, such as counselling information, local academic activities, or information about submission and support services.

However, not every issue can be resolved by a study centre. For matters involving university-level records, examinations, results, assignments, or registration, the concerned IGNOU department or regional centre may need to handle the issue.

Therefore, students should first identify the nature of the problem before deciding whom to contact.

How to Contact IGNOU Successfully?

Calling a university department can sometimes be difficult, particularly during admission or examination periods when a large number of students are seeking assistance.

You can improve your chances of getting useful assistance by keeping all your details ready.

Before calling IGNOU, keep the following information available:

• IGNOU enrolment number
• Programme name
• Programme code
• Course code
• Regional centre
• Study centre
• Mobile number registered with IGNOU
• Email address
• Date of submission or application, if applicable
• Relevant receipt or transaction details
• Previous complaint or reference number

When speaking with an IGNOU official, explain the issue briefly and clearly. Instead of saying that your “IGNOU status is not updated,” explain whether you are referring to admission status, assignment marks, examination form, grade card, result, project marks, or another service.

IGNOU Official Contact Page

Students should always verify important contact information through the official IGNOU website because telephone numbers and departmental responsibilities can change.

The official IGNOU contact page provides the university headquarters address, office timings, Student Service Centre information, departmental telephone numbers, and regional-centre-related information.

The official website is also useful for checking the latest admission notices, examination announcements, student services, results, study-material information, and other university updates.

What Should You Do If the IGNOU Number Is Not Answered?

If an IGNOU contact number is busy or nobody answers your call, do not assume that your issue cannot be resolved.

First, verify that you are calling the correct department. A study-material issue, for example, should not necessarily be directed to the examination section.

You can also use the relevant online student service or grievance mechanism where available. For important matters, keep copies of your application, payment receipt, assignment submission proof, screenshots, emails, and previous communications.

If your matter is handled by a regional centre, contact the concerned regional centre instead of relying only on the headquarters telephone number.

FAQ

Conclusion

The IGNOU contact number is useful when you need assistance with admission, examinations, assignments, study materials, results, grade cards, projects, degree certificates, or other student services. The main Student Service Centre numbers are 011-29572513 and 011-29572514, while IGNOU provides separate telephone numbers for specific departments.

Students should identify the exact nature of their problem before contacting IGNOU. Keeping your enrolment number, programme code, regional centre details, receipts, and relevant documents ready can make the communication easier.

For the latest and most reliable contact information, students should refer to the official IGNOU Contact Us page and the latest university prospectus because departmental contact details and procedures can change.

The official IGNOU headquarters is at Maidan Garhi, New Delhi, and the university provides multiple channels for student support. By using the appropriate department or regional centre for a particular issue, students can direct their query to the relevant part of the university system.